The 'wet signature' process.

Avoiding the problems of non-disclosure.

Experienced, expert tele-underwriting helps to keep the number of claims which are rejected due to non-disclosure down to the minimum, but the 'wet signature' process plays an important part too.

Once the underwriting assessment is complete, a copy of the application is sent to your client so that they can review and reflect on everything that has been written or said that affects the terms of the contract, in their own time.

They have 90 days to sign and return the form, during which time the plan is on risk and premiums are collected, to sign and confirm that the application is correct. We wish to complete this as soon as possible and during this time we will issue reminders after 30 and 60 days. You will also receive an email copy of the reminder.

After 90 days a lapse notification is issued to the client and again is also emailed to you. On joint cases, the documentation will be issued separately.

This process of 'back end signature' offers maximum protection for both adviser and client, and can reduce the level of declined claims. It means that if a claim is rejected the client cannot point the finger at the adviser. They have signed a declaration of full and correct disclosure - the adviser is out of the 'liability loop'

We know that this process works as most days we see a small number of declarations coming back with amended information, some of which are significant enough to require us to amend the terms of the contract.