Privacy

  1. We won't pass your data to any third parties under any circumstances, unless required by law or we have your consent.
  2. We collect data:
    a) so we can inform users of new and exciting developments at Royal Liver. We only do this if you opt in to receive future communications. In order to do this we may share your data with other members of the Royal Liver Group or selected independent financial advisers.
    b) to authenticate access to secure areas of the site, if you are permitted such access.
  3. We keep collected data in a secure database. If you have opted in to receive future communications from Royal Liver, we retain your data for this function. If you have downloaded articles, we will retain your data for 12 months.
  4. We purge our data regularly to remove redundant and out of date information.
  5. We comply with the UK Data Protection Act and EU regulations. If you have an issue with our data collection policies, please contact us (see below for contact information). If you are unsatisfied with our response, contact the UK Data Protection Commissioner.
  6. Cookies: This website uses session cookies; these don't remain on your machine after you have ended your session. These are to enable the site to work, and to collect data on the sequence of pages you visit, which we use to optimise the site navigation.
  7. Log files: Visits to our websites, like virtually all websites, are recorded in our log files. Log files record the pages you read and the files you download. We use this information to optimise our site rather than to collect any personal data.
  8. Contacting us: You can contact the team behind progress from Royal Liver by email at ifaoperations@royal-liver.com, by phone on 0845 675 3555, by fax on 0845 675 3535 or by snail mail at:

Progress from Royal Liver
IFA Operations
Jessop House
Jessop Avenue
Cheltenham
GL20 3SH

Please contact us on the above address if you wish to exercise your right to enquire or see a copy of any personal information we may hold. Please note we may charge a small fee to cover our administration costs.